Privacy Policy
Last updated: December 2024
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, request a consultation, or contact us. This may include your name, email address, phone number, address, and payment information.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and communicate with you about products, services, and promotional offers.
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
5. Your Rights (GDPR)
If you are a resident of the European Union, you have the right to access, update, or delete your personal information. You may also have the right to restrict or object to certain processing of your data.
6. Contact Us
If you have questions about this Privacy Policy, please contact us at [email protected]
Terms of Service
Last updated: December 2024
1. Acceptance of Terms
By accessing and using Sprout Sanctuary's website and services, you accept and agree to be bound by the terms and provision of this agreement.
2. Services Description
Sprout Sanctuary provides plant sales, garden design consultation, and plant care services. All services are subject to availability and our professional assessment.
3. Plant Guarantee
We guarantee our plants for 30 days from delivery, provided proper care instructions are followed. Replacement or refund will be provided for plants that fail to thrive due to our error.
4. Payment Terms
Payment is due at the time of service or upon delivery of plants. We accept major credit cards and electronic payments.
5. Limitation of Liability
Sprout Sanctuary's liability is limited to the cost of the plants or services provided. We are not responsible for consequential damages or losses.
6. Modifications
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website.
Cookie Policy
Last updated: December 2024
1. What Are Cookies
Cookies are small text files that are placed on your computer or mobile device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.
2. Types of Cookies We Use
Essential Cookies: These cookies are necessary for the website to function properly and cannot be disabled.
Analytics Cookies: These help us understand how visitors interact with our website by collecting and reporting information anonymously.
Marketing Cookies: These cookies track your online activity to help advertisers deliver more relevant advertising.
3. Managing Cookies
You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed.
4. Third-Party Cookies
We may use third-party services such as Google Analytics, which may place cookies on your device. These services have their own privacy policies.
5. Contact Us
If you have questions about our use of cookies, please contact us at [email protected]
